KEES SIETSMA

Incident/ Crisis Management Consultancy


Response to a crisis/ serious incident
Crisis management need not to be a large-scale media exercise. In many cases the incident, correctly handled, need never become public at all. If it does, public relations becomes critical, calling for a complex interplay of experience and anticipation. Stress and disruption will always be present, but these can be minimised by taking appropriate action. Companies and/or families fall victim to an acute crisis, such as a kidnap, (product) extortion, detention or hostage situation will face a sequence of events with a lot of players having competing interests.
To bring order in the chaotic situation and to develop and implement a decision making structure, Bureau KS is available to be deployed at short notice and on priority basis. To evaluate the facts and circumstances, to advise on possible options and to anticipate the likely development of the crisis/ incident. The deployed senior consultant will remain with the client to advise on negotiation strategies, liaison with local, national law enforcement and rehabilitating the victim.
Bureau KS provide the client with situational reports and assessments, which are the cornerstones for the decisions to be made as a professional response.
In this way, the confidence and methodology to tackle these emergencies will improve during the management of such incidents.

Unique expertise
Bureau KS has experience to consult clients in responding to the mentioned emergencies. Understanding the motivation and modus operandi of criminals and extremist groups Bureau KS is able to anticipate the likely turn of events. The director/senior consultant of Bureau KS experienced, both in his previous public function as well as in his private capacity, in 23 different countries more than 60 assignments in the area of extortion related incidents, such as abduction for ransom (23), product contaminations (11) and violent behaviour (28).
Besides that, Bureau KS has access to a world wide operating experts platform to be consulted in emergencies.